Shipping & Return Policy
Shipping & Returns at BetaTech
Shipping Policy:
At BetaTech, we aim to provide fast and reliable shipping options for our customers.
Processing Time:
Orders are typically processed within 1-3 business days. Once shipped, you will receive a confirmation email with tracking information.
Shipping Options:
We offer various shipping methods, including standard and expedited shipping. Shipping costs are calculated at checkout based on your location and chosen method.
International Shipping: We offer international shipping to select countries. Additional customs fees may apply, and delivery times may vary.
Return Policy:
We want you to be fully satisfied with your purchase. If for any reason you are not, our return policy is designed to make the process as smooth as possible.
Return Period:
You may return items within 30 days of receipt for a full refund or exchange.
Condition: Products must be returned in their original condition, unused, and with all packaging and accessories included.
Initiating a Return: To initiate a return, please contact our customer service team at info@betatech.com for a return authorization number and instructions.
Exceptions:
Some items are non-returnable, including opened software, personalized products, and certain clearance items. Please check the product page for specific return information.
Refund Process:
Once we receive your returned item, we will inspect it and process your refund within 5-10 business days. Refunds will be issued to the original payment method.
If you have any questions regarding shipping or returns, please reach out to our customer support team.